We practice revision depending on the package you selected. Customers can ask us for unlimited free revisions and we will revise their design without any additional charges provided that the design and concept remain the same. 48 hours would be Revision Turnaround Time.
Refund Policy / Money Back Guarantee
In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial design concepts are approved, or a change is requested unless Zavros cancels or terminates your Contract for a reason other than your breach or non-performance.
All Refund Requests Are To Be Fulfilled As Stated:
You make a request when the initial concepts for a logo are offered. However, once you approve or request changes in the initial designs, the refund offer becomes void and the refund request will not be entertained.
How To Claim Your Refund
To assure your refund request is approved, please make sure you meet the following requirements.
Claim your refund specifying your concern by contacting us via: firstname.lastname@example.org
We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, your design rights would be obtained by Zavros and you would not be able to display any version of the design sent by the company.
Let us also specify that.
Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same.
If you have any questions or concerns about our Refund Policy, please contact us by clicking here email@example.com.
Quality Assurance Policy
In order to provide you with the desired satisfaction, our designers don’t deviate from the specifications provided by you in the order form. The designs are created after thorough research which ensures the design quality and uniqueness.
100% Satisfaction Guarantee
We rework the ordered design and keep on revising it until you are 100% satisfied (depending on your package).
Domain And Hosting
Domain and hosting will be provided for free with website packages, where applicable. There is no refund for the hosting or domain server package.
All design order files are delivered as per the date specified on the Contract. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to the date and time of the design order delivered to the client. We deliver all our customized design orders via email within the dates specified on the Contract. We offer a RUSH DELIVERY service through which you can have your first logo samples within 48 hours by paying just $100 extra! For further assistance, contact us at the 24-Hour Customer Support Center
We keep a record of your finalized design once we provide you with the final files. If you require the final files again in the future we can send them to you at your request.
We offer 24-Hour Customer Support to address your queries and questions. You can contact us any time and we guarantee to respond immediately.
We only take responsibility for any communication through email address (es) under our own domain name.
Access To Information
To access Zavros services you may be asked to provide certain registration details or other information. By accepting these terms & conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete. If Zavros believes the information that you have provided is not correct, current, or complete, Zavros has the right to refuse your access to any services or any of its resources and to terminate or suspend your services at any time.
100% Unique Design Guarantee
At Zavros we guarantee that all of our customers’ logos are made from scratch. This way you will have a logo that is tailor-made for your requirements. We guarantee that your logo will be unique and impress your clientele.
The Company will assist the Client with the integration of 3rd party plugins and APIs but any third-party integration required to assist with the functionality of the website will be STRICTLY standard. The Company will not have anything to do with any third-party dealings during the development of this project. All additional work will require a separate fee agreement.